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Webex Meetings

Webex Meetings

Overview

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

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Recent Reviews

Webex Meetings Review

1 out of 10
March 29, 2024
Incentivized
We use Webex Meetings in day to day work for meetings with our clients and partners. It gives all benefits of having a online meeting …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (756)
    8.6
    86%
  • High quality audio (762)
    8.6
    86%
  • High quality video (755)
    8.4
    84%
  • Meeting initiation (754)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

2 videos

Webex Meetings Review
03:18
Webex Meetings Review
05:41
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Pricing

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Webex Free

$0.00

Cloud
user/month

Webex Meet

$14.50

Cloud
user/month

Webex Suite: Meet + Call Plan

$25.00

Cloud
user/month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $11.95 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.2
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.2
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.3
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.4
Avg 8.3
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Product Details

What is Webex Meetings?

Webex Meetings is a video conferencing solution powering hybrid work. Webex enables people to collaborate from anywhere and with anyone through meetings, making real-time collaboration more effective and giving everyone the ability to engage no matter their location, language, or communication style.


Making meetings more interactive and engaging

  • Reduces disruptions with background noise removal and voice enhancement
  • Enables audiences to share their reactions with animated emojis and gesture recognition
  • Improves audience engagement with next-gen dynamic polling and Q&A by Slido
  • Customizable stage layout to focus on the content and people that matter most

Making meetings more inclusive

  • Removes language barriers with real-time language translation into 100+ languages and closed captions
  • Ensures everyone’s voice can be heard with anonymous polling/Q&A by Slido
  • Encourages everyone to participate with breakout rooms that enable smaller group discussions
  • Calls or meetings can be moved to a mobile phone, Webex Device or a car’s infotainment system to continue collaboration

Making meetings smarter with AI-powered innovations

  • Makes meetings more productive with automatic transcriptions, summaries, and highlights
  • Supports monitoring and management work-life balance and professional relationships with personal insights
  • Simplifies workflows with up-to-date innovations, and integrations with hundreds of apps

Webex Meetings Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Webex Meetings Video

Inclusive video conferencing with simultaneous interpretation | Webex Meetings

Webex Meetings Competitors

Webex Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesChinese, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish, Turkish

Frequently Asked Questions

Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

Webex Meetings starts at $11.95.

Zoom, Microsoft Teams, and GoTo Meeting are common alternatives for Webex Meetings.

Reviewers rate High quality audio and Desktop sharing and Live chat highest, with a score of 8.6.

The most common users of Webex Meetings are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(2390)

Attribute Ratings

Reviews

(1-25 of 519)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using Webex Meetings for multiple use cases in my department and the company as a whole. We have use cases for conducting meetings with clients and influencers. Webex Meetings is an excellent platform which helps to conduct online meetings at remote locations. We have offices across three places and we do collaboration with the help of Webex Meetings. It is a good platform with excellent video and audio quality.
  • Audio and video quality is better
  • Engagement options like chat and file sharing
  • Recording option
  • Encryption and security features
  • Improve User interface
  • Slow when having more number of people
  • Customer support is very delayed
Webex Meetings can be used for various use cases. We use it in our department for collaboration. Our sales team use it for having meeting with clients. HR team is using it for conducting interviews. Product team is using it for having feedback from customers and stakeholders. So Webex Meetings is an essential tool with a great audio and video quality.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At my clinic I use Webex Meetings for meetings with parents of kids I see for therapy, as well as with other team members when I am working from home. I used Zoom before but it is only free for 45 mins and then I had to pay. But Webex Meetings provides cost-effective options and its better than other products I have tried. This product has changed how effectively our team communicates during meetings especially when working from home.
  • It is easy to use and teach others to use
  • The video and audio are high-quality
  • Its great for hybrid work places
  • It would have been good if there was a website version so others using it once didn't have to download it.
  • A few times I was unable to record meetings
  • For some business the price can be a downside especially for new businesses
If I had a meeting with someone who is not very tech savvy they might struggle with downloading the app. That would waste time and not be very efficient. It would be appropriate for meetings within the workplace and with our regular clients whom we see weekly for telehealth. It's great for when I am working from home I can still be a part of all the team meetings.
Tanisha Taylor | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We facilitate various learning sessions using Webex Meetings. Webex Meetings allows connection with a broader audience, as well as the ability to reach larger amounts of people. We currently use Webex Meetings on demand based on the needs of our clients. We have a dedicated group of clients who request Webex Meetings specifically, who rarely use other virtual platforms.
  • Sharing documents or screens
  • App use is similar to online version
  • Meeting recording and transcription
  • Breakout rooms can be clunky on some web browsers.
  • Lag when sharing screens.
  • Video and audio can be choppy on app if not in optimum wireless environment.
I think basic meetings are great for Webex Meetings. Best when there is less sharing, or only 1 presentation sharing with no sharing multiple documents or whiteboards. I also think it's less appropriate when there are multiple breakout rooms, or where there is a need for creating different types of breakout rooms that need to be created.
Leandro Lucero Jr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for video-to-video conferencing especially when someone is locked out on their two-factor authentication app. We use this platform to verify the identity of the person. it is so easy to use and user-friendly.
  • Clear Audio
  • Clear Video
  • Minimal to no latency
  • Make Webex Meetings more affordable
  • Complex settings
  • Auto admission of users
Webex Meetings is more suitable for teaching rather than using other video-to-video conferencing tools.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for team collaborations, client meetings, and training sessions. It is helping us solve the problem of remote communication and improves productivity. We use Webex Meetings for cross-departmental conversations as well. It is also very resourceful in terms of remote access and also helps us in screencasting any presentation or any visuals in regard to the training.
  • Video conferencing
  • Screen share
  • Presentation
  • Option to create rooms
  • Calender sync
  • Schedule via email
Webex Meetings works really well in remote team collaboration, client calls, and online training. It displays communication, presentations, and engagement across locations. However, for brainstorming sessions, complex negotiations, or situations requiring quick decisions, the in-person format might be preferable due to the importance of nonverbal cues and real-time interaction and it could not replace physical meetings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Most of the users are working from home right now so to connect with them we use Webex Meetings. We create virtual meetings with it. Screen sharing, unlike other applications, is really smooth. We record all our meetings with Webex Meetings which helps us keep track of all the conversations we had during that meeting.
  • Virtual meetings
  • Recording of meetings
  • Screen sharing
  • Integration with calendar
  • Mobile application is not that good
  • Breakout rooms functionality is not that smooth
It's really suitable for collaboration. If one enterprise is still working on a hybrid model or remote model, they will need a meeting app, and Webex Meetings is a great option for that. It has all the great features such as call recording and screen or data sharing. Its integration with Calendar makes sure you don't forget or miss any of your meetings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a software development company and we use Webex Meetings for daily client communication as most of our clients are abroad. The user interface of Webex Meetings is easy to use. We can connect with the calendar to get auto reminders and can schedule the meeting quickly. The video quality is also very smooth. We can share our screens for presenting any Document or Report. Overall, I can say it is a must-have tool for companies who need to connect with teams remotely.
  • Good Audio & Video Quality
  • Meeting Recording Feature
  • Multiple ways to join the meeting
  • User Interface
  • Host controls
  • Sometimes microphone issues on laptop
  • Sometimes loading speed is quite slow
  • Could do better with Mobile compatibility
Cisco Webex Meetings is really helpful when you are working with a Remote team. Communication and collaboration become easy using Webex Meetings. Webex Meetings is helpful especially when your organisation is working with overseas teams. We can communicate in real time with our clients in no time using Webex Meetings. It is a must-have product for all organizations. It is less suited especially when internet speed is low.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is a great meeting tool for internal as well as client communication calls. It has a desktop app as well as a mobile application that really helps when we are away from the desk and need to attend quick meetings. It also has screen sharing and remote access sharing which can be very helpful in case of remote debugging and design sharing.
  • Crisp audio and video quality
  • Supports multiple platforms
  • Content sharing
  • Meeting notes
  • UI can be a lot better
  • Navigating through the app was not really a breeze
  • The app was buggy sometimes on a low-end device
Webex Meetings, in my opinion, is very well suited if you want to host meetings with loads of people as it has some really good features, such as access control, user-based permissions, controlling mic, etc. I have also noticed when people are across different continents, it still manages to work smoothly.
Fahad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We mainly started using collaboration tools since the coronavirus outbreak began, and everyone had to be inside. So we moved to a better solution to stay connected with our remote teams which are distributed across the country. Webex Meetings suits quite well with our existing work environment. The app helps us to host weekly team meetings and and monthly scheduled meetings with our partners. We normally share the meeting link through email and notify our distributed team members about the scheduled meeting. Our remote workforce can easily join the meeting and till now there was no complaints received from them regarding the app.
  • The feature set are easy to navigate thus our less tech savvy members are also able to manage and join meetings without any issues.
  • We host meetings with large amount of team member and the video and voice quality stays quite great.
  • Meetings invitation can be sent easily to desired person.
  • Screen sharing capabilities are also quite good.
  • We use both the web and mobile versions of the app, but in the Android app, the user gets logged out after a few days. They mainly say that it's for security issues, but I think when I'm using an app on my phone, and it gets logged out without notifying me, that's a bit irritating!
  • The app also ask for location access which seems odd to me.
  • Voice and video distortion issue raises in low bandwidth.
We have large number of teams that work distributed across the country and to connect with them we need a reliable meeting solution that can meet our day to day unified communication needs. Webex Meetings excel at unified communication arena and does a pretty good job connecting our remote teams and partners.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings enables ease to interact and engage with our customers and team more seamlessly through polls and Q&A.It facilitates fast business communication with our clients and colleagues.With Webex Meetings,I find it easy to schedule and conduct secure online meeting sessions.
  • Instant messaging
  • Productive online meetings.
  • Group chats.
  • Video conferencing.
  • Files sharing.
  • Screen sharing.
  • Meeting recording.
I do recommend Webex Meetings to those organizations that needs to a reliable and convenient solution for effective video conferencing and online meeting.Again,it delivers engaging and interactive customer experiences during surveys,polls and Q&A.It makes business calls to be of great quality.
Loïc Boudier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
I use Webex Meetings to communicate with Cisco employees and with my customers.
  • Planning meetings
  • Quality of sound
  • Easy to use
  • The cross plate-forme meeting with Microsoft Teams for example, is a little slow to launch
Organise a meeting with a lot of people
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Using it on a daily basis to have meeting, Run calls. See each other and also stay in close contact to our customers. Webex Meetings is providing a platform to allow collaboration, exchange, brainstorming, and also chats, polls, translation to us, which we are using. The chat function is important too.
  • Meeting
  • Chat
  • Video
  • Chat during meeting
  • More integration
  • Customise
Good for small teams, hard to see big teams all with video on.
February 07, 2024

Webex Meetings review

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings to have meetings with vendors like Cisco.
  • Audio & video
  • Transcripts
  • MS Teams integration
  • CPU requirements
  • More Integration with other video conf and collaboration tools
Large meetings: well suited.
Running on older hardware: less suited
February 07, 2024

Webex Meetings review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings as our primary collaboration tool for messaging, video, and calling.
  • Group chats
  • Video quality
  • Audio quality
  • Sharing files in groups
It’s less appropriate when your partners do not have Webex Meetings.
February 07, 2024

Webex Meetings App

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings for communication within the team and for communication with external customers. It enables quick and easy communication, information can be exchanged easily and you get quick feedback. In addition to text messages, media content and desktop sharing can be used. This helps in our daily work. We use Webex Teams and Webex Meetings.
  • Desktop sharing for presentations
  • Recording of content when individual participants cannot attend the meeting
  • Integration of several participants, whether internal or external
  • Cross-system meeting between MS teams and Webex
  • Remote control delay
  • Logging of meetings via AI
  • High price compared to other manufacturers
Good examples:
- Conducting trainings and courses
- Planning meetings and inviting colleagues to attend
- Presenting topics to a large group of people
- Speech reproduction is very good - assigning rights and copresentor

Not so good:
- Interaction with other applications
- Mute microphones when using multiple clients
- Video call quality
- Tracking history, private settings
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Webex Meetings to organize internal trainings/enablement. Also of course conduct daily internal business activities such as planning, reviewing, assigning tasks, etc. Also we use cisco webex to ndeliver external training sessions for our clients as well as for Cisco. We record internal enablement videos like TTT (train the trainer) so that our instructors can get up to date with some technology at their convenience.
  • Training deliveries in general
  • Polls
  • Spark table integration
  • Better whiteboard collaboration maybe
Webex Meetings is great for QA, polls, and training deliveries in general.
Deep Mukherji | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Webex Meetings extensively for various communication and collaboration needs. I personally use it for several purposes from regular team meetings to client calls and demos. We collaborate with various departments like Sales and Engineering on projects and weekly project check-ins and brainstorming sessions with my team, all conducted through Webex We also conduct online training sessions and workshops for our team members using Webex Meetings most of the time especially, for our geographically dispersed teams.
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
I've analyzed countless meeting scenarios and interactions and let me tell you, Webex Meetings is a great choice when your team spans different time zones and countries and its reliable video conferencing with clear audio even on shaky connections, helps you conduct meetings smoothly. Webex also allows us to capture sessions and share them with those who couldn't attend meetings or trainings so that everyone stays informed. Its robust security features like encryption and password protection prevent sensitive information security breaches.
January 31, 2024

Webex Meetings Review

Zakarieya Abderoef | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Cisco Webex to hold and attend online meetings, collaborate on team projects, and share documents. In addition, it is very useful as it allows us to record/capture meetings held and facilitate business discussions for distance/remote meetings saving time and travel costs. Since many of the company employees are working remotely during these times, Webex provides us with the required platform to host meetings easily since this is a software-as-a-service (SaaS) solution delivered through the Cisco Webex Cloud.
  • Collaborate on team projects.
  • Share documents.
  • Hold and attend online meetings.
  • Software as a Service solution
  • On-demand webinars.
  • Smart forms and enrichment.
I think Cisco Webex Meetings is well suited for personal and business collaboration. It’s an excellent tool that allows us to communicate with audio, video, text chat, file sharing, whiteboard etc. However, I don't think there are any negatives to report as this software has managed to meet all our business expectations and provided us with a good overall experience. Since this is a software as a service solution, it can be easily provisioned to end-users.
January 22, 2024

Webex Meetings Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Best video conferencing software with recording access almost supports all OS in computer. Easy to download and user-friendly with free signup. Works with slow bandwidth too. The pricing is a little bit high for the business plan. Easy to start meeting with code and has personal room access also. Problem I haven't found any critical type so far it's better if integrated with Gmail. For improvement - there is sometimes delayed video received and overlapping occurs during running meetings.
  • Recording of meeting
  • Easy setup process for new meetings
  • Integration with Outlook
  • Background change
  • Video improvement with low megapixel cameras of laptops
Well suited because based on availability it entered very first in the digital world compared to other similar software, like Teams and Zoom. Moreover, Cisco is a parent company that is years old and understands the customer's requirements, and they implemented it through Webex.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings help us to collaborate seamlessly among my colleagues in terms of technical sessions or meetings, which are normally hosted by me. Webex Meetings provides state of the art features which are essential for online collaboration. Features like private rooms come quite handy when trying to collaborate with selected teammates, only ensuring focused discussions and efficient teamwork.
  • Flexible scheduling options and meeting joining process is quite easy.
  • The android app is fun to use as the UI is simple and straightforward.
  • Can be integrated easily in any OS.
  • I think the Android application can be improved to reduce resource intensity, addressing occasional lags and system demands.
  • Screen sharing can be improved as it takes/consumes quite a lot of bandwidth!
My personal opinion is Webex Meetings is well-suited for team collaboration sessions, brainstorming meetings, and project discussions, though Webex can be used for various other purposes as it's a widely known collaboration tool, and you can easily use it for almost any kind of internal or external meetings and video conferencing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have used it as a host with my Webex Personal Room for getting people at different timezones connected: short status meetings up to extended workshops 2-3 days. I've used most of the features available from collaborating, sharing content, inviting participants, connecting to external video devices, and chatting privately and publicly, and managing contributions through raised hands is helpful. When attending as a normal participant in educational training, I have also shared feedback by filling out the post-webinar survey. In both roles, I would highlight the possibility of removing background noise since I used to take notes and sometimes the keyboard typing could be a distraction for others; as well as having the possibility to mute other attendees when are distracted or unintentionally have opened their mics. The 3 versions work amazing, desktop, web, and mobile, moreover this latter is pretty intuitive and loads quickly in comparison with other applications.
  • Possibility of removing background noise since I used to take notes and sometimes the keyboard typing could be a distraction for others
  • Shared feedback by filling out the post-webinar survey
  • The 3 versions work amazing, desktop, web, and mobile, moreover this latter is pretty intuitive and loads quickly in comparison with other applications
  • Drawing on the screen is the greatest feature when several people contributing, for instance, on a workflow diagram to add notes or make corrections
  • It has been hard for me to manage the menu bar, the transparency and some other floating effects help but it would be great to setup a default configuration on screen sides for the differents bars at the profile level
  • When there are several people with their hands raised play a sound that calls the attention of the host/moderator in case have missed them
  • Adding an option to take screenshots when there are some drawings on the screen and attach them to the meeting recording folder/files
Webex Meetings is well suited for training, workshops, and collaborative sessions with large audiences and is located in different locations around the world, i.e., international certifications training. The less ideal scenarios I've experienced are: kick chats or catch-ups are better with lighter tools or when I've connected from areas with limited bandwidth, the meeting with a heavy multimedia ends in a bad experience.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we use Webex Meetings to have virtual meetings and collaborate on projects. It helps us connect easily, share screens, and work together, especially when team members are in different locations. Webex solves the challenge of distance by allowing us to communicate effectively, making it a vital tool for our remote work setup.
  • screen sharing feature
  • connect to meeting on single click of link
  • recording option
  • user interface complexity
  • difficulty in sharing large files
  • integration with 3rd party
well suited for screen sharing say IT troubleshooting wherein audio and video calls are not needed and things could work in background.
Not so suitable for chat(due to difficult user interface in terms o handling) and sharing large files.
Also, for simple and quick communication , its better to use instant messaging apps rather than setting up formal web ex meeting invite
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Almost all functionalities in one app which suffice all requirements such as video calls, conference, whiteboards, screen sharing, chat, etc. User interface is also vibrant and is very easy to use, even a novice can use it easily. As an IT person, I liked its AI Integration & gesture recognition feature. It can also transcript your meeting. Other cool features include real-time translations for various languages which has made communication easier with clients from other regions. Gesture recognition and shape recognition in whiteboard are other factors which can't be ignored. All these features made Webex Meetings a class apart from others.
  • User Interaction
  • Helped in improving agility
  • Powerful tools integrated
  • Video and audio quality is good as compared to others
  • Less CPU usage
  • Should work on low bandwidth
  • Webex Meetings should work over LAN meeting without utilizing bandwidth
  • Customer service has space for improvement
According to me, Webex Meetings is well suited for almost every scenario where an individual has to interact with another remotely, let it be for a business meeting, a personal discussion or even to conduct an event where others can attend. Webex Meetings is not suitable for scenarios where bandwidth is par below. I usually have to connect with clients from various countries and I was facing problems in understanding their language and accent. Speech recognition real-time translation of Webex Meetings has greatly helped me in such scenarios. Thanks to the Webex Team!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my position, I use WebEx Meetings on a daily basis to meet with clients, prospects, and colleagues within the organization. It really is essential to my job in sales day today. To start, we use WebEx meetings to collaborate with our sales team, business units, as well as corporate training. On the sales side, I use WebEx meetings to schedule virtual appointments, calls, demos, etc. with prospective buyers or existing clients to discuss their accounts. This is valuable as it allows multiple parties to join the session and allows me to speak & share content.
  • Allows for sharing content, making annotations, customizable presentation.
  • Allows for group trainings and call in which a lot of attendees are required.
  • Performs well for team meetings and quick communication via audio & video.
  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
In my opinion, WebEx is well suited for organizations of all sizes to collaborate both internally and externally. In the virtual world, we now live in, it is great for inter-team meetings as well as quick chats both via text and video. In addition, it is essential for sales positions where you need to meet with clients virtually or share content, demos, etc. WebEx may be less appropriate for positions where you are not collaborating a lot or selling to customers. In that specific scenario, the value-added may not be as significant. As an example, an accountant or receptionist may not need this tool. But, for sales, this is amazing!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Webex Meetings is a very efficient and versatile platform for videoconferencing and online meetings, which provides our company with an effective communication capacity. It is highly effective in managing internal communications, with useful features such as screen sharing, high-definition video and audio, individual and group instant messaging, controls that facilitate meeting management, and powerful integrations that further enhance the communication experience. As a result, workflow is optimized and collaborative work is significantly improved.
  • Facilitates interactive user participation
  • Easily add virtual and customized backgrounds
  • Screen sharing provides the opportunity to share documents and applications
  • Useful feature to automatically transcribe conversations
  • AI to help meetings run more smoothly
  • This platform offers an excellent capacity to develop online meetings, the only thing I consider that could be improved is its user interface, which is a bit confusing
This platform provides a set of tools that have greatly improved the communication process of our company and the workflow is much more efficient. It is very suitable for reinforcing collaborative work, sharing information with the work team in real time. Remote workers are guaranteed to connect and participate easily in meetings. With this platform it is possible to develop meetings that maximize productivity, due to its excellent interactive capabilities, making meetings more dynamic.
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